Privacy policy

Privacy Policy

1. Introduction and Overview

1.1 We are pleased that you are using our application Promptler (hereinafter "app"). In the following, we inform you about the handling of your personal data when using our app. Personal data is all data with which you can be personally identified.

1.2 Responsible for data processing regarding this app within the meaning of the General Data Protection Regulation (GDPR) is Rocio Vega, Morelos 205 Sur, 89410 Ciudad Madero, Tamaulipas, Mexico, Tel.: 8331436082, email: admin@promptler.ai.

2. Information We Collect

2.1 Information You Provide to Us

  • Email address (when contacting support)
  • Purchase information (for subscription management)

2.2 Information Automatically Collected

  • Device information (model, operating system version)
  • App usage data (features accessed, interaction patterns)
  • Subscription status
  • App performance data

2.3 Information We Do Not Collect

  • We do not collect or store your AI prompts or notes
  • We do not collect location data
  • We do not collect personal identification information
  • We do not track you across other apps or websites

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining the app service
  • Processing your payments and managing subscriptions
  • Responding to your support requests
  • Improving app performance and user experience
  • Complying with legal obligations

4. Data Storage and Security

4.1 All your prompts and notes are stored locally on your device. We do not have access to this content.

4.2 For subscription management and payments, data is processed through:

  • Apple's App Store payment system
  • RevenueCat Inc., 300 Euclid Avenue San Francisco, CA 94118, USA

5. In-App Payments and Subscriptions

5.1 Payment Processing

Payment is processed via RevenueCat Inc., to whom we pass on the information you provided during the ordering process together with the information about your order. Your data will be passed on in accordance with Article 6 Paragraph 1 Letter b GDPR exclusively for the purpose of payment processing and only to the extent necessary.

5.2 Subscription Data

  • We collect and store subscription status information
  • Payment information is handled entirely by Apple's App Store
  • We do not have access to your payment details

6. Contact and Communication

When contacting us (e.g., via email to help@promptler.ai), personal data is collected. This data is stored and used exclusively for:

  • Answering your request
  • Contacting you when necessary
  • Associated technical administration

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability
  • Withdraw consent at any time

Objection Rights

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING FOR REASONS RESULTING FROM YOUR PARTICULAR SITUATION WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP THE PROCESSING OF THE DATA INVOLVED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN PROVE COMPREHENSIVE REASONS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING IS FOR THE CERTIFICATION, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

8. Data Protection for Children

Our app does not knowingly collect or solicit personal information from children under 13. If you are under 13, please do not send any personal information about yourself to us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the app
  • Updating the "Last updated" date at the bottom of this Privacy Policy
  • Sending you an app notification about the changes (for significant changes)

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: admin@promptler.ai
  • Address: Morelos 205 Sur, 89410 Ciudad Madero, Tamaulipas, Mexico
  • Phone: 8331436082

Last updated: October 31, 2024